How do I make the reservation?
Online reservation form, telephone call, skype call or just send us an e-mail with your preferences.
What are the options for insurance coverage?
Your rental quote provides you with everythingyou need to put your keys in the car and go. The prices include the following insurance:
You can also choose to have optional fully comprehensive insurance (CDW).
What is included in price?
Is international driving license necessary?
No. Your driving license ( from any country ) is valid as long as it is more than one-year-old. We accept all nationalities driving licence (ie China, Japan, USA, etc)
Is there an age limit for a driver to hire a car?
You should be 23-years-old or older.
Can I modify or cancele my reservation?
Yes you can do this online
You can also send us an email in support@MauritiusCarHire.com or call us to cancel/modify your reservation.
Are additional drivers permitted?
Certainly, additional drivers can use the car, free of charge. Just let us know before use.
Are child car seats available?
Child car seats, for all ages, are available free of charge. All you need to do is claim them upon booking.
Are cars with automatic gearbox available?
Yes, our fleet includes Smart and Hyundai Accent with automatic gearbox. We can also provide you with other automatic cars of your choice just contact us.
Can I prolong the duration of the car hire?
Yes, we can arrange for that, as long as you inform us in sufficient time, especially during high season.Car pick up and delivery
How does identification proceed?
When you reach Mauritius Island, a member from our team will be on the spot you ask for pick-up, holding a Big banner with your name. For your identification to proceed, you should keep handy your civil ID and your driving license.
Does pick-up or drop-off take place beyond working hours?
You can pick up or drop off the rental car 24/7 . Currently there is no charge for out-office hours delivery and collection but there are dates where a small fee applies for delivering or collections of cars between 24:00 - 08:00. When booking a car in Mauritius we will analyze in detail all the charges.
Which are the pick-up and drop-off locations?
You can pick up your chosen rental car anywhere on the island ( Mauritius port, Mauritius airport, any hotel in Mauritius, Old port for Mauritius in fira, any spot on Mauritius). The same goes for drop-off. The delivery and Collection is always free.
Is there fuel in the car upon pick-up?
Yes, there is. Many fuel stations are located across Mauritius Island. Upon drop-off, the rental car should have fuel at the same quantity as received.During your car rental
What is the off-road driving policy?
The rental cars are to be used on asphalt road. Off-road drive is not covered under contract. You should not drive off-road.
Can I transport a rental car on boat to another island?
A written license issued by MauritiusCarHire.com is necessary, in order to transport a car on boat. The rental car is not under damage or loss waiver, during sea transport.
What do I do in case of car breakdown or accident?
MauritiusCarHire.com provides 24/7 roadside assistance. In case of car breakdown or accident, just give us a call and a team of experienced mechanical engineers will take care the rest. Also, keep in mind to file an Accident Report along with the third party motor vehicle driver, if involved, so you can claim the car damage waiver. Please read carefully the section on Car Insurance, stated on this web site.
Who is responsible to pay the traffic fines durring the car rental?
You are responsible for all the traffic fines durring the rental. We take all the necessary steps to make sure that all our customers understand the laws and drive with safety in Mauritius.Car Return
Do I get reimbursed if I return the rental car earlier?
No, you don't.
What if I delay the car drop-off?
You can contact us and we can arrange for you keeping the car longer, if it is available. You will be charged the usual rates for extra days. In case of no early notice, extra charge applies. In particular, a delay shorter than 1 hour (up to 59 minutes) is free of charge. The rate of a daily rental applies to delays longer than 1 hour.
Do I need to inspect the rental car before return?
Yes, you do. If you realise a problem, not present upon pick-up, you should inform us before drop-off.